Elizabethtown Gas Reminds Customers of Available Energy Assistance Programs Amid Cold Weather Season

UNION, NJ, November 14, 2024 – As the arrival of seasonal cold weather quickly approaches the region, Elizabethtown Gas wants to remind customers that several federal and state assistance programs are available to help manage winter energy costs.

“At Elizabethtown Gas, we’re committed to ensuring that our customers have access to safe, reliable and affordable natural gas service no matter their financial circumstances,” said Christie McMullen, president and COO, Elizabethtown Gas. “With winter on the horizon, our dedicated Energy Assistance teams are proactively building awareness around resources, tips and tools that customers can leverage to meet their energy needs now and well into the future.”

In response to the ongoing economic challenges experienced by residential utility customers, the following assistance programs are available for low- to moderate-income families. For instance, a family of four can make up to $92,108 and may be eligible to receive assistance. Elizabethtown Gas’ Energy Assistance team is available to help customers determine if they are eligible for any of these services and identify which program is suitable for each household.

The programs available to customers include the following:

• The Low-Income Home Energy Assistance Program (LIHEAP) provides federally funded energy assistance to help low- to moderate-income families meet their energy needs. LIHEAP also offers an added emergency crisis benefit component, offering eligible applicants an additional benefit to maintain or restore service. LIHEAP accepts applications from October 1 through June 30 each year and accepts applications for its ancillary emergency grant from March 16 through June 30 each year. For more information on the application process or to apply online, visit the Department of Community Affairs’ website at www.energyassistance.nj.gov.
• The Universal Service Fund (USF) state program helps make natural gas and electric bills more affordable for low-income households. Customers who apply for LIHEAP automatically submit for consideration of the USF grant. The USF program provides customers with a monthly benefit of up to $180 to assist with the increase in energy costs. In addition, effective October 1, 2024 qualifying USF customers will be able to participate in USF Fresh Start program once in a five (5) year period if arrears are greater than $60.
• The Payment Assistance for Gas and Electric (PAGE) is a state-funded utility assistance program that helps low- to moderate-income families in New Jersey pay their utility bills. The PAGE grant is administered by NJ SHARES and is funded by the Board of Public Utilities (BPU). It is a financial assistance program designed to help households across the state of New Jersey who are experiencing economic hardship and struggling to pay their electric and natural gas bills. New Jersey residents who rent or own a home and are facing a crisis situation that includes a documented notice of overdue payment for gas or electric service may qualify.
• The NJ SHARES program provides a one-time grant to moderate or fixed-income households experiencing a financial crisis that do not qualify for federal and state assistance programs due to the household’s income. Grants can be up to $700 for customers with natural gas as a heating source and must result in a continuance and/or restoration of service.
• NJ Comfort Partners is a free energy efficiency and education program for qualified low-income customers offered through the New Jersey Clean Energy Program. The program helps customers save energy and money while making their homes more energy efficient. Eligible customers will receive all energy-saving education services free of charge. The program also includes the installation of cost-effective energy efficiency measures in the home. To apply visit www.njcleanenergy.com.

Customers may apply for these programs online, through mail or in person. For more information on how or where to apply, visit elizabethtowngas.com, the Department of Community Affairs official website or njshares.org.

For additional details on these programs, including eligibility requirements and help applying to the above programs, customers can contact the Elizabethtown Gas Energy Assistance team at ElizabethtownGasPaymentAssistance@sjindustries.com. Customers can also get up-to-date information on community outreach events via Twitter @etowngas and on Facebook at Elizabethtown Gas.

For more information about SJI and its subsidiaries, please visit sjindustries.com.